# Members
1. Click on the **Members** tab.
2. Click on the **View details** link next to the member that you want to view.
This will open a new page with the member's details, including their name, email address, membership plan, subscription status, and purchase history.
In this page you can do upgrade, downgrade and cancel the member plan purchased by a customer. To upgrade/downgrade or pause a customer's membership plan, simply click on the **Upgrade** /**Downgrade** or **Pause** button.
To cancel a customer's membership plan, click on the **Cancel** button. Then you will be asked to confirm that you want to cancel the customer's plan. In this admin can also **Update** the payment method of a customer and **Skip** their upcoming membership payments.
